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Sanaulla Prime Terms & Conditions

  • We will inform our Prime customers via email whenever we start pre-booking on BIG Launches. This will be exclusively for our PRIME Customers only. Pre-booking for all other customers starts after that. This means our Prime customers have complete chance of booking their favorite outfit!
  • Our Prime customers get priority whenever we restock!
  • Exclusive pre-booking access is set for all Big brand launches
  • By default, Prime customers get express shipment anywhere in Pakistan. Your orders are process on priority and shipped through express service only!
  • Sanaulla will not be responsible if there is launch delay by the brand.
  • Our regular exchange period is within 14 days of delivery and in same brand. However, for our prime customer it is extended to ONE month and in ANY brand!
  • Exchange is not offered in suits that are made to order/stitch in standard size or custom measurements
  • We communicate our customers the lead time required for stitching, we guarantee the fastest stitching time for our PRIME Customers every time!
  • A Dedicated support on our whatsapp for all our prime customers, be it order query, new launch news or prebook request! Bring it all!
  • By signing up for Sanaulla prime you will be getting discount vouchers on products which will exclusively be available for you only. You will be getting an all access pass to secret sales which will be held for our prime customers only.
  • Sanaulla prime is a non-refundable service, No requests for refund will be entertained once the service is activated.