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This is a brief Summary for the convenience of our customers. For a more comprehensive please read the Sanaulla Loyal program section listed below carefully. If you have any further queries please send an email at [email protected]
To qualify for our loyalty program you first need to register an account on our website. It is important to mention that only registered customers can earn reward points on our website.
Reward points can be earned by making a purchase on our website. Every time you make a purchase you will earn points based on price (exclusive of the GST) of the product that you purchase. These points will be automatically stored in your Sanaulla account. The rewards points will be awarded once the order is delivered to the customer. Sanaulla has the right to verify the delivery verification and issue reward points once the verification is made. Sanaulla also retains the right to take back the rewards points or make adjustment’s in case of an order cancellation.
To qualify for our loyalty program you first need to register an account on our website. It is important to mention that only registered customers can earn reward points on our website.
Reward points can be earned by making a purchase on our website. Every time you make a purchase you will earn points based on price (exclusive of the GST) of the product that you purchase. These points will be automatically stored in your Sanaulla account. The rewards points will be awarded once the order is delivered to the customer. Sanaulla has the right to verify the delivery verification and issue reward points once the verification is made. Sanaulla also retains the right to take back the rewards points or make adjustment’s in case of an order cancellation.
Reward points are an added bonus which are redeemable at the time of purchase towards the total value of your order. Once you register on our website you will be able to earn and spend rewards by placing orders on our website.
You have to use your reward points within 1 year of accumulation. Points will expire in the order shape which they have been first earned.
For example if X reward points are accumulated on the 1st of December 2019 and Y reward points are accumulated on the 1st of January 2020 then X reward points will expire on the 1st of December 2019 and Y reward points will expire on the 1st of January 2021.
At checkout, you can redeem your reward. If you have accumulated enough points to redeem them, you will see the option to use points on the checkout page along with the payment methods. The option to use the reward points, as well as your balance and the monetary equivalent of this balance, will be shown to you on the checkout page. The redeemable reward points can be used in conjunction with other payment methods. You need to accumulate at least 5000 points in order to use the reward points. The reward points will not be redeemable on discounted/sale items. The reward points will only be applicable on the fabric price. The reward points will only be applicable on the fabric price. The reward points will be applicable to the fabric price, stitching charges as well as add ons. The points will not be applicable to discounted/sale items and shipping charges.
You have the capability to view and manage your points through your Customer Account. From your account you will be able to view your total points, minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history will additionally show you comprehensive informational messages related to points, which include expiration notifications.
It is important to mention that the reward points will not be applicable on products that are bought on sale/a discounted price. The rewards points will only be applicable on the retail price of the product (GST excluded).
